This notice describes the current process in clear, practical terms.
Updated 2026-08-22
For an efficient review, we can assist with orders, product questions, tracking, damaged or incorrect items, payments, refunds, privacy requests, and policy questions.
For an efficient review, a privacy request should identify the specific right or information involved so that identity and scope can be reviewed appropriately.
Where follow-up is required, order questions should include the order number and checkout email; delivery questions should also include the tracking number; product-condition reports should include clear photos or video.
Where follow-up is required, response times may be longer during peak periods, holidays, carrier investigations, or whenever the information supplied is incomplete.
Contact
Email: novedadeslosnortenios@gmail.com
Mailing address: 1439 21st St NW, Washington, District of Columbia, 20036, United States
Phone: (771) 725-2991