Refund Policy

This notice describes the current process in clear, practical terms.

Updated 2026-08-22

For an efficient review, a request may be made only when an item arrives damaged, defective, incorrect, or materially different from its description, and the request must reach us within 30 days after delivery.

For an efficient review, nothing should be sent back without written authorization. We review the supplied evidence and may request more information before approving or declining a claim.

Where follow-up is required, change-of-mind returns, personal preferences, and incorrectly selected products are not accepted. The request must include the order number, checkout email, a clear explanation, and photos or video showing the item and packaging.

Where follow-up is required, an approved remedy may be a replacement when suitable stock is available or a refund to the original payment method. Bank and payment-provider processing times determine when an approved refund appears.